Shoes & Footwear

The right size, first time, every time

Slash returns and boost confidence with an AI assistant that helps every customer find their perfect fit, style, and pair.

Wrong size is the #1 reason for returns

Shoe sizing is inconsistent across brands, styles, and regions. Customers guess — and guess wrong. That costs you money.

30%

Return rate

Footwear has one of the highest return rates in e-commerce — and wrong size is the leading cause.

€15+

Per return cost

Shipping, handling, restocking, and lost margin — every wrong-size return eats directly into your profit.

46%

Abandon over sizing

Nearly half of shoppers abandon a shoe purchase because they're unsure about the size or fit.

How Lobot works for shoe stores

Lobot acts as a knowledgeable shoe fitting expert — guiding each customer to the right size, style, and pair through natural conversation.

1

Nails the right size

Lobot asks what brands and sizes fit the customer well, then cross-references sizing charts across brands. "You wear Nike 42? In this Adidas model, go with 42.5 — it runs half a size small."

2

Understands fit & width

Size is just part of the equation. Lobot knows which models run narrow, which have a roomy toe box, and which are best for wide feet — information that's rarely in product descriptions.

3

Matches style to occasion

"I need something smart-casual for the office that's also comfortable for walking." Lobot combines style, comfort, and occasion to find the perfect match from your catalog.

4

Suggests care & accessories

"These leather boots will last much longer with a waterproofing spray — would you like to add one?" Lobot increases order value with genuinely useful add-ons like insoles, cleaners, and protectors.

Shoe Assistant

Online

Hi, I like the Nike Air Max 90 in size 43 but I'm worried about the fit. I have pretty wide feet.
Good that you mentioned that! The Air Max 90 runs slightly narrow, especially around the midfoot. With wide feet, I'd recommend going up to 43.5 for a comfortable fit.
Hmm, do you have any sneakers that are naturally wider?
Absolutely! For wider feet, these are great options in your size:

1. New Balance 574 — known for a generous width, available in wide (2E) option. Classic look. €89

2. Nike Air Huarache — neoprene upper stretches to your foot shape. Very forgiving fit. €119

Both are available in 43. Want to see them?
The New Balance sounds great, I'll take them!
Great choice! The 574 is one of the most comfortable everyday sneakers. Since you have wide feet, you might also like our memory foam insoles — they add extra comfort and fit the 574 perfectly. Shall I add a pair?

What Lobot handles for shoe stores

From sizing doubts to style advice — Lobot handles the questions that make or break a shoe purchase.

Size conversion

"I'm EU 41 in Nike, what's my size in Dr. Martens?" — Lobot converts across brands, regions (EU/US/UK), and models instantly.

Fit & width advice

Knows which models run narrow, wide, true-to-size, or need break-in time — the details that prevent returns.

Style recommendations

"I need boots for autumn that go well with jeans" — Lobot combines occasion, style, and personal taste into curated picks.

Comfort guidance

"I'm on my feet all day, what's the most comfortable option?" — Lobot recommends based on cushioning, arch support, and real-world comfort.

Gift assistance

"Sneakers for my 14-year-old son who loves basketball" — Lobot finds age-appropriate, trendy options and handles sizing uncertainty.

Returns & exchanges

Handles size exchange requests, return policies, and refund status — turning a negative experience into seamless service.

Results shoe e-shops see with Lobot

Real impact on the metrics that matter most for footwear businesses.

-42%

Size-related returns

Accurate sizing advice dramatically cuts the most expensive type of return

+26%

Conversion rate

Customers who get sizing help are far more confident and likely to buy

+15%

Order value

Care products, insoles, and second-pair suggestions increase basket size

98%

Auto-resolved

Most sizing and product questions answered without human support

Why shoe stores need a specialized AI

Generic chatbots don't know that Converse run a full size large or that Dr. Martens need break-in time. Lobot does.

Brand-specific sizing knowledge

Knows that Nike runs small, New Balance runs true, and Vans run large. Cross-references sizing across your entire catalog.

Understands foot shape nuances

Wide feet, high arches, flat feet, bunions — Lobot factors in foot shape when recommending models and sizes.

Handles material & care questions

"Is this suede or nubuck? Can I wear them in rain?" — Lobot explains materials, durability, and care instructions clearly.

Converts uncertainty into confidence

The biggest barrier to buying shoes online is doubt. Lobot replaces "I hope it fits" with "I know it fits."

Common questions Lobot answers

"I'm a size 10 US — what's that in EU for this brand?"

"Do these Chelsea boots run true to size?"

"I have wide feet, will these be comfortable?"

"What's the best shoe for standing all day at work?"

"Are these waterproof or just water-resistant?"

"Can I exchange for a different size if they don't fit?"

Stop losing sales to sizing uncertainty

Set up Lobot for your shoe store and start reducing returns while converting more browsers into confident buyers — in 24 hours.